A few weeks ago I had the chance to film the iCan seminar taking place at Jesmond Dene House. The seminar was to help business offer great customer service before, during and especially after dealing with customers. As a lot of companies are happy to work very hard to acquire new customers, they don’t really follow-up with a great after sales service. This helps the customer feel more important to the company for life, and not just for the day […]

Categories: Created Works, Work • Tags: business, customer service, ican, jesmond, jesmond dene house, poverty, social networking, video